More Freakin Power will do it's absolute best to ship your items as soon as your order is received, most of the time your order will go out the same or next day. However, we do reserve the right to wait up to two full business days after the day your order was received to ship your item. More Freakin Power will contact you right away if your order will be shipped outside of that 2 full business day window. Please be aware of all shipping times, holidays and delivery cut off dates when placing your order. Thank you for shopping at More Freakin Power!
Item(s) that are unused may be returned within 45 days for a refund or exchange. Please contact our staff at firstname.lastname@example.org to notify us of your intent to return or exchange your item. Please indicate on your invoice whether you are exchanging or returning your item(s). If exchanging your original item, clearly indicate the new item or product you wish to exchange it for. In the case of a returned purchase, More Freakin Power (MFP) will gladly refund the original cost of the item, however, the original cost of shipping will not be returned. In order to receive a full refund, the original item must be returned in it’s original condition. This means that the item must be returned with the original packaging intact, and any tags or protective materials must still be attached to the original purchased item. Any item(s) returned with the original packaging not in usable condition, or that has had the tags removed, will incur a 20% restocking fee.
If you are going to return an item, kindly use the original shipping carton and pack the item(s) securely to protect it from damage. Please do NOT use the manufacturer’s packaging for a shipping box. Along with the original item, enclose your invoice and a clear explanation explaining the exchange or return. Remember, you must ship the package prepaid, MFP does not accept returned items COD. We strongly encourage that you ship your package by a traceable method which includes a tracking number, MFP is not responsible for lost or missing packages. If you received any FREE item(s) during your original purchase, those items must be returned along with the original item purchased. However, if you choose to keep the FREE item(s), your refund will be reduced by the unreturned item(s)’s retail price(s).
Items that are returned in a damaged condition will be carefully inspected by MFP to determine the cause of the damage. If the shipper is found to be at fault for the damage, MFP will work with the shipper to recover the cost of the damages incurred. However, if it is determined that the damages were caused by the purchaser, the purchaser will be responsible for the cost of the damages to the item(s). Causes for damage to an item may include inadequate or improper packaging, alterations to an item, or improper handling of an item, etc. MFP will determine a reasonable value of the damage and that value will be recovered from either the shipper or the customer.
MFP has made every effort to ensure accuracy and transparency in our Return and Exchange Policy, however, please understand that errors can happen, and that MFP reserves the right to modify this policy without notice.
Please send all returns to:
386 County Road M
Grand Marsh, WI 53936
Thank you for shopping with More Freakin Power!